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Sometimes, human actions show us the ultimate ugliness of some actions that people take. Some of us may think that it is caused by good intentions but many times it's caused by just pure evil and darkness.
Human nature can be ugliness, sometimes we find cruelty, envy and coldness in actions when dealing with others.
I think that it is impossible and will be impossible to change it. I think that because people tend to be real what they want and what they do, so I think it will not be possible to improve or change anything with how people act, it is due to the fact that all people are different and we are made different in our thoughts, opinions, tastes and beliefs.