For more than 24 hours Binance has put me on the waiting list, somehow. I don't know how that happened but I noticed yesterday I couldn't log into my Binance account using Brave browser, which is the only browser I use. Every time I try to do that I have to face an almost endless waiting, and simply can't access my account.
I installed the app on my smartphone and it works fine. I could withdraw my cryptos from there but, I don't get why I can't access my account from my laptop. For the moment I don't hold any funds over there any longer but, maybe in the future I would like to use the exchange, and would probably simply can't do that if I don't find a fix...
It has never happened to me. I've had problems with withdrawing when I deactivated my 2FA for my account, and everything went OK after reactivating it but, this sort of problem never happened to me. Has anyone encountered the same problem? Do you guys have any idea what should I do to be able to access my account again?
Moreover, I can't find @binance or @binancesupport on twitter and have no clue to whom should I ask for support. If you guys have any piece of advice please share it with your fellow here. Will be much appreciated.
Thanks for attention,
Adrian
Posted Using LeoFinance
POSH:
You can contact them via chat on the mobile app.
Thanks, will do that tomorrow. Or try to delete my saved password from Brave and login again.
Must have been a little scary at first when you saw that you could not login.
Not really. Don't have any crypto there and there are alternatives but why not try and fix it.
Oh sorry about that. You should contact the customer support. Send them an email it should help.
I just tried on Brave normal and incognito and getting the Waiting message but I also tried on Chrome incognito and could get in. Edge shows the waiting for a while only but I didn't try to login.
Funny but now it works and haven't done anything for that. Just got solved over night. I imagine how stressful that would be during bull runs when one's trying to access funds and gets into this kind of shit.
Yes, I checked the waiting has become the [Log in] button. That's why good reason to have account another exchange for backup although it didn't help me when both Binance and Bittrex stop steem and SBD deposit recently and I think only Binance opened back.
Do you have shields up or down on Brave for Binance? Maybe that is the problem. Some sites don't work (well) with shields up. Maybe they changed some of their login protection mechanisms and Brave's shield interferes with it.
I will have to check the shields but, the fun thing is that this morning after I opened my laptop again I could get into my account. I really have no clue why that happened for over a day or so.
If you're using brave please disable the brave shields when using binance. Just click on the brave logo in the right side of your search bar and switch off the shields. That should do it!
It got solved by itself. I don't know how but this morning I could log in...