Part 12/15:
In the pre-digital era, Duritz vividly describes the dawn of the online community. Discovering AOL message boards, he realized the potential of direct communication with fans, bypassing traditional media filters. He actively engaged with listeners, building a community that still sustains connections decades later.
This pioneering approach to fan engagement exemplifies Duritz's understanding of the evolving landscape—seeing the internet as a tool for authentic connection and support, especially crucial given his battles with mental health and social anxiety.