Part 3/8:
Steven recollects that key insights into COVID-19 began emerging in late 2019, with information rapidly evolving as the situation unfolded. By February 2020, healthcare facilities started implementing triage procedures informed by guidance from authorities like the CDC and the World Health Organization (WHO).
The initial guidance suggested a high death rate associated with the virus, along with protocols recommending the intubation of patients showing severe respiratory symptoms. This guidance led to a significant shift in procedures at Steven's facility, which had to rapidly adapt to the circumstances. An early strategy involved establishing a dedicated triage system to screen patients before they entered the urgent care facility.