Part 6/8:
Broader Issues: Platform Safety and Management
This incident has reignited concerns over Twitch’s overall platform management, safety protocols at large events, and the company's commitment to user security. Emiru did not hold back in her critique, condemning Twitch as severely mismanaged at every level. She pointed out their ongoing struggles with website functionality, inadequate moderation, and failure to exclude harmful content or individuals—specifically mentioning issues like unmoderated presence of problematic subcultures and harassers targeting vulnerable streamers.
The incident at TwitchCon further exemplifies these systemic issues. The platform’s inability to prevent, detect, and respond appropriately to serious threats demonstrates a failure in leadership and oversight.