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Service fees are donation-based, ranging from $20 to $60 per month depending on what residents can afford. Crucially, those in need are provided free access; there's no cutoff due to financial hardship. The entire operation runs predominantly on volunteer effort—installers, troubleshooters, and coordinators—making the service even more community-driven.
Customers typically purchase their hardware upfront, with subsidies available for low-income residents, and volunteers handle installation and maintenance. This model fosters local ownership: residents like Danielle own their antennas, enabling others nearby to connect through her setup, strengthening community bonds and shared responsibility.