Part 6/10:
During the height of the COVID-19 crisis, WFP was tasked with supporting the broader humanitarian community under the Global Humanitarian Response Plan. This involved coordinating the transportation of personal protective equipment (PPE) such as masks, gowns, and gloves across 172 countries. The manual pre-DOTS processes, which involved email exchanges, spreadsheets, and phone calls, were replaced with the Control Tower module within DOTS.