Part 4/7:
Despite the enthusiasm, Gray admits to grappling with the challenge of monetizing his tours. His first paid tour was almost a prank: at the end of the tour, he refunded everyone's money, confusing and amusing the participants. This anecdote highlights the initial discomfort entrepreneurs often face when crossing from free passion projects to paid services. However, once Gray took the leap, Museum Hack went full-time in 2013, operating on limited resources and tips.