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Some industry observers argue that the actual foot traffic might have stagnated or declined, with Disney compensating through charging more per guest rather than increasing total visitors. Supporting this theory are reports of declining service quality, reduced staffing, and visible wear and tear in parks—all indicators of cost-cutting measures.
Cost-Cutting, Capital Investment, and Quality Decline
Recent reports and blogger accounts highlight a noticeable decline in the quality of Disney parks' experiences. Fewer staff, cleaner parks, and prompt repairs are diminishing, suggesting Disney is trimming operational costs to maximize short-term profitability.