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RE: Lotus Tips: Using Ionomy to trade Steem for Hive tokens

in #hive • 4 years ago

Congrats on a great post - thank you! Resteemed.

I did ALL the steps successfully yesterday right through to confirming the withdrawal verification email - BUT MY HIVE HAS NOT ARRIVED IN MY HIVE WALLET. The funds have also not been returned to my ionomy wallet. 😫 I am contacting support over there. The support email for anyone else experiencing difficulty is [email protected].

4 years ago in #hive by
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     4 years ago  

    Thank you kindly:)

    That’s unfortunate to hear that you are having issues withdrawing. Did ionomy support ever get back to you?

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       4 years ago  

      Yes - they did. Great service as they are clearly (happily!) hammered with new customers.

      Colin (ionomy)

      Mar 23, 8:04 AM EDT

      Hi,

      Thanks for the mail.

      Some of the transactions were manually approved and so a little delay was experienced but I can see the transaction confirmed and would like to say we appreciate your patience while this took place.

      Thanks again and welcome to the ionomy also!

      Please mail us back if you have any more queries,

      With regards,

      Haven't gone looking for my missing Hive yet but feeling encouraged to use them again and follow the same process when my next lump of steem becomes liquid. LOL. Steem price tanking predictably fast.

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