Very true. I do however feel that they are listening to users but privileging developer users over the average end user. The latest statement confirms the focus on fundamentals of the system (we are a blockchain company, etc.) which is to say they are focused (or will now be focused) on the platform, not the "app" of social media.
Interestingly also Ned indicated that this kind of thing is normal, citing Twitter's not so far back decision to close of developer APIs. The case of Steemit is not the APIs, it's the opposite case, shutting of the flagship app (probably) of steemit.com and the very taken for granted RPC nodes, leaving it to third party developers to make the apps and run the nodes.
It's definitely wise to not give up at the first sign of trouble. Or the second. And keep going as long as makes sense. But really, no further. Drawing that line is a highly sought after skill.