Nobody reads the pinned messages, even if they're told to. They come to #general and we tell them to "Go to help, read the pinned messages, follow the instructions". Every time I check #help if they've really done it, they are just pasting the same complaint they previously vote in the other channel ... it's hopeless.
Thanks for helping those with stuck accounts, it'll be a great day for all of us mods when it's finally not a problem anymore.