Did all that, got an enhanced account days before and then deposited BTC yesterday. I went to make a trade it wouldn't let me. It was a small trade and the warning came up account disabled. So far support has already misunderstood me and thought I couldn't log in. Pretty frustrating they let me log in(with 2fa), approve me through the verification process, yet they still havent enabled my account.
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Keep on at them or maybe write an email to customer support. Hope it gets sorted as its a nightmare