Q: I have the transaction record that would suggest that the 1ETH was sent but on my Revain profile page it is showing that I have contributed 0 ETH.
Do not worry, everything is okay. We refresh balances manually once in a day in case some of it shows incorrect info. But still usually everything works well, it just needs time.
Just send bitcoin cash to my profile deposit address about 10 minutes ago. Wondering how long it will take to clear and appear on my page?
IMPORTANT: Sometimes it needs time to refresh everything correctly.
If not fixed, please feel free to send me a screenshot and email to [email protected]
Q: Is it possible to buy additional tokens after I’ve bought them already?
Yes, it is possible, you can contribute right to the same address that you’ve been using first time.
Q: It just shows btc in my account. It doesn’t mention anything about REVAIN tokens.
That’s normal. We will be adding tokens to user accounts a few days after the crowdsale ends.
We will be updating this section. Also feel free to email us at [email protected] if your issue wasn’t addressed.
REVAIN crowdsale is scheduled to last until September 6, 2017.
Press and Media Inquiries: [email protected]
Investors will be easier to understand when they will read this FAQ. And I'm sure a lot of investors will be in a few days