I thought that the whole process was online and although it is a bit expensive, as you say at least they are sure that they will get the document without paying bribes or waiting for an indefinite time as here, in my country everything is taken to a black market and any procedure of a public institution is like that, inefficient and many are forced to pay a lot of money to be able to solve
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I'm sorry it's such a long and expensive process. Hopefully it is good for 10 years like in the USA. Then you only have to do it once per decade.