Mark, i am not accusing you directly, you have taken the time to respond to me both privately and here, i am not casting aspersion directly at you apologies if it comes across that way, i was mainly commenting on the system, it is clearly flawed, people make mistakes and people will expect a refund and if they dont get one they will have a go at you, this will happen ... good luck anyway ... hope you have a tin hat though! ... lol :)
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