AI is suspected of destroying jobs. The international consulting firm Capgemini has interviewed companies and found the opposite. Companies that use AI are growing and employing more specialists than jobs are eliminated by automation.
According to the results of their study among 993 companies, 83% responded that the use of artificial intelligence had created new tasks. More than a half of these jobs were created in executive positions, since those jobs require highly skilled workers. However, much more importantly, 63% of the companies had non redundancies since implementing KI in organizational processes.
How does AI drives sales performance? For example, 2930% increase in sales leads experienced by HarleyDavidson using an AI tool in three months!
Moreover, organizations are seeing benefits across operations, sales, and customer service.
AI is improving how organizations engage with customers. For example, the airline company KLM claims that through KI 35% improvement in customer service efficiency could be realized.
Personally, I was very happy to read this numbers: AI is bringing new insights and making organizations more creative! The full story can be read here: https://www.de.capgemini-consulting.com/resource-file-access/resource/pdf/artificial-intelligence-report.pdf