Changenow scam exchange have refused to return a users 100 BCH deposit; https://bitcointalk.org/index.php?topic=4619534.0 - They are doing everything in their power to keep money that does not belong to them. Reasons not to buy from changenow scam exchange:
They illegally operate in Russia
If you send a sizeable deposit, they will steal it.
They may demand for KYC
Any exchange that demands KYC is not anonymous
After sending them documents, they will insist on a video call.
There is no guarantee that after the video cal, you will get a refund.
They just fled their Russian offices this past week, Deposit at your risk.
This is a bad exchange, they stole 11 BTC from bitcointalk link: https://bitcointalk.org/index.php?topic=4619534.0