But that's the whole point - alice did not refuse to pay. **From her perspective she already paid. ** Escrow transfer should default to "all is ok" when it is not disputed. Currently natural behavior when client is just shopping forces shop to open dispute in each case, adds unnecessary work to agent, which increases fees, and can also desensitize agent leading to wrong handling of actual disputed cases.
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oh incentive in thaaat sense, sorry I ment I thought incentive like morals as in "nothing makes me want to pay".
Yeah I agree with you and @gtg it's not great :/