Am happy that you have got your account back, you will have been feeling depress before. Am not using any exchanger yet though i make used of my friend to withdraw when i need money to subscribe for data..am still earning few coin in a month(not up to 3SBD sef). But i have contacted bittrex support when my friend account gotten hacked, so the fund was transfered to two different account before it reach bittrex. I initially thought bittrex is a scammer until i was told by @socky that he is an exchanger..am still expecting their message though.
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