Churn, attrition, turnover, a big wave of goodbye isn’t that easy to watch and is a hard line to walk. And when the byes come from hard-earned customers, the churn can be a major blow especially for businesses in direct sales, where customers form the shores of success.
So, understanding why customers leave is the first step to turning the tide. Get to know them better than their favorite coffee order! After all, keeping customers happy equals building long-lasting relationships that benefit both sides. But how?
As the saying goes, there's always light at the end of the tunnel:
https://www.epixelmlmsoftware.com/blog/direct-sales-attrition
#directselling #attrition #churnmanagement #customerrelationship #epixelmlmsoftware