Allright let me quickly share with us our business Monday post by my good friend Kenechukwu Sunday...
Anchor: Bro. Kenechukwu Sunday
Topic: Entrepreneurs' Etiquette
@AGC DUTSE YOUTH watsapp Business Forum
Before we proceed,what's etiquette(s)?
It is the manners, ceremonies or a laid down forms by convention as agreed(acceptable) or demanded in a profession,social relation or official life.
Good Etiquette will help you land a job, contracts, promotions, get new clients and maintain old clients and establish excellent relationships with other .
In the business world, good manners is essential for getting ahead.it helps even in our daily trade of buying and selling
The most successful entrepreneurs know how to turn on the charm and exhibit their best etiquette to get the job done professionally and effectively
You need some skills to excel in your field.
Let's look at some of them
1 Listening Skills: Communication is the lifeblood of any business.
For people to get along, work in unison and establish professional and good business relationships with one another, s/he must communicate with the appropriate etiquette.
Listening skills are a main part of communication. When anyone is speaking Do Not Interrupt Them
Learn to keep quiet and listen. When you listen you learn more and it will help you ask the right questions not "out of context one which will make fool of you".
Always employ active listening techniques, such as making eye contact and showing the speaker that you are paying attention to him or her.
Do not remain on your phone when someone is speaking to you. It indicates Rudeness!.
Take the caller to hold on and attend to the one talking to you.
- Meetings*:
If you are early, you're on time. If you're on time, you are late. And if you're late, don't bother showing up.
Always go to the meeting with a pen and a paper. As an entrepreneur you MUST always have a pen and a paper with you."Short's always better than long memory".
When a meeting is set for 4pm the appropriate time to be seated is at least 10 minutes before the meeting time. If you show up by 4pm you are late and if you show up after 4pm you have no business showing up at all.
if you're not on time, you are late
.
As an entrepreneur you need to have time management for yourself and your schedules.
- YOUR DRESSING*:
You Don't Dress As A Suspect and Expect To Be Treated As A Prospect
Hear me again "YOU DON'T DRESS AS A SUSPECT AND EXPECT TO BE TREATED AS A PROSPECT
Let your dressing sell you first before your product or service
Dressing differs for different things or profession ,people involve in.
Whatever your profession, there's always a dress code for your profession.
Your dressing says a lot about you.
People get to see you outwardly first before they gear up to listen to you.
Elegance is not about being noticed, it is about being remembered
There is what is called the 7/11 Law:or the Law of 7/11
The Law of 7/11: When people meet you, they decide in "7 Seconds From 11 Impressions" whether they like you, dislike you or they are indifferent about you
These are:
i)Cleanliness
ii)Warmth (Engaging)
iii)Credibility
iv) Knowledgeable
v)Responsiveness
vi)Friendly
vii)Helpful
viii)Understanding
ix)Courteous
x)Confidence
xi)Professionalism
- Politeness*: Remember to always say Please and Thank you when intracting with clients(costumers) and other people, be it in person, over the phone or written correspondence.
Being polite makes you pleasant to work with and shows respect.
It attracts people to you
5. Always stand tall when you are being introduced to someone
Note this: Remember that first impression is last impression most of the times
So when you are being introduced, make sure you're standing up with the right dominant posture, indicating that you are not to be messed with. It helps establish your Presence.
You make it easy for people to ignore you if you don't stand. If you are caught off guard and cannot rise, you should lean forward to indicate that you would stand if you could.
6. Say "Thank You" once or twice during a conversation.
Be rest assured that they heard you the first time and if they didn't, well then say it again out of kindness. That's it!
You don't have to over-appreciate or over-thank someone in an business deal or transaction, they probably already know how grateful you are.
If you repeat it over and over again, you may dilute its impact and possibly make yourself seem somewhat helpless and needy"
C'mon! Champions,let no man pity you in a business setting
- Always say your full name.*
In a business situation, you should use your full name, but you should also pay attention to how others want to be introduced.
Most of us must be guilty of this number eight
(🤣)
8.** Don't pull out someone's chair for them.
Its okay to hold open a door for people but you shouldn't pull someone's chair out for them regardless of gender
: Pulling the chair is a Social Rule not a Business Rule
In a business setting, you should leave the social gender rules be(far)hind
- Don't Cross Your Legs.*
Both men and women do it. It can be very distracting and even too sexy for a professional setting.(note this)
The bottom line, however is, it's health related:(not a doc. though)..crossing your legs is bad for your circulation because it increases the pressure on your veins.
10. If you are the higher-ranked person (host of the meeting), always initiate the handshake.
If you are the host, regardless of the gender, you should always reach out first. It displays a vibe of confidence and control because of your ability to reach out first.
If the host fails to do so immediately often because of gender confusion or not having a knowledge of it, then the lower ranking person should extend his or her hand without missing more than a beat.
I have this to say in summary"
IT IS NOT WHAT YOU DON'T HAVE THAT LIMITS YOU BUT WHAT YOU HAVE AND DON'T KNOW HOW TO USE IT"
Think business
Live business
Life itself is business
Great write up