You cannot send Ether directly from an exchange as it is clearly stated on the EOS website. You have to send it from a wallet such as MyEtherWallet etc. I believe you might have lost your Ether. You can try and ask the exchange to do a refund if it is possible though.
You cannot send Ether directly from an exchange as it is clearly stated on the EOS website. You have to send it from a wallet such as MyEtherWallet etc. I believe you might have lost your Ether. You can try and ask the exchange to do a refund if it is possible though.