hello dear friend @priyanarc good afternoon
I'm very sorry about what happened to you, you have a lot of reason to be upset, those who give the service care little about doing things well, because they are not affected or screwed up with life
I hope everything is solved soon
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I am waiting for the solution, let's see what is going to happen next. I was upset but not broken, just felt bad because of the ignorance of the authority...