My advise would be to understand the customer and get feedback as soon as possible.
Important is to also act on they feedback so that people are encouraged to provide more input.
Customer relationship are very important and Vital for the growth of any business.
Really good point...The more you get to know them, the better you can serve them!
Feedback is crucial from customers. I take what my customers tell me seriously and it has led to some nice profits. CTP is great because with this community you can get feedback on your pages, emails, offers, almost anything from the great people here before your customers ever see it :-) Like a Alph / Beta test before official release :-)
Yeah Alpha/Beta testing can really help gaining valuable feedback in early stage and act on it by making necessary changes.
This is great way of evaluating your product/service before launching it to wider audience.
Oh that is so important!!
I'm always asking for feedback so I can improve myself and my business!
I even created a survey for my members so I could know more about what they thought about the program and what they would like to change or added!
Got some ideas thanks to it :)
Relationships are crucial!
Feedback in the form of surveys is another good way of gathering valuable feedback. This really helps you improve yourself based on this feedback.
Timing of these surveys is also really important. You don't want to be too late to get accurate feedback.