Hi, what method did you use to sign up? We are a decentralized platform, what that means is there are different ways/providers to get a hive account. Some sign up methods are optimized while others aren't. https://signup.hive.io/ --> page where there are the different methods to join hive.
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Also there are many dapps/frontends to access hive: hive.blog , peakd.com(this one is the most "user-friendly one") , ecency.com.
I hope you have a great day ^^
Hi i was the one who refers @growthacker! He signs first trough ecency (weird they dont give the three keys) and he lose that account then he creates one trough hiveonboarding (wich im used to choose to refer people in order to monitor his activity)
Altough it´s not impossible to create an account is a big first barrier to novice users. Im used to guide trough the process of adapting but he google how and create his first trough ecency and lost those keys before set the hive keychain. Must admit that ecency is preety easy for account creation.
Yeah I tried creating one through ecency to see the process, and it is easy. Problem is keeping the keys. And they don't explain which key it is... i think it is the owner/active key? in order to do transfers as well as post?
It should be Owner, i mean when you use owner you have all the keys (at least on hive keychain it does)