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 2 years ago  

It might be because you had some issues with them before and didn't finish the appeal process back then.
I am only guessing here, but saw this happening not so long ago with another BW member.
In his case the issue was solved pretty smoothly after he went to their discord.
Here is the link:
https://discord.gg/RZMq5Sd

Thank you, I have checked. It is some error and it will be fixed anytime soon. Thanks for help again