That's totally unacceptable. Delivery on expensive items should require signatures and the delivery guy is usually on the hook if the package doesn't reach the right customer. Definitely call Canada Post and give them an earful.
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Thank you. I sure did that but had to keep myself in check. I’m easily that customer that all customer service fears, so I have to stay calm.
Besides, mean demeanour seldom solves problems. Sometimes it’s necessary. If this doesn’t get fixed soon, it might be necessary 😂