misunderstanding, I hope that you can resolve with them.
Entirely his misunderstanding. We have tried to help him understand how it works many times and he is either using terrible translation software or not actually reading our explanation.
We have provided clear instructions on how to cash out his $207 in unit value for less than 3 HBD and he continues to repeat his false misunderstanding that it would take 2200 HIVE to close his account.
All from a faulty expectation that $207 in unit value should earn more than 0.25 per day. That's already 22% APR on redeemable value, or 11% APR for the original sponsor.