I'm somewhat of a simpleton so am not aware of the many complexities that will effect life for human beings moving forward but am certainly aware that there are many and little is being done with enough effort to arrest the backslide.
AI isn't to blame, humans are.
Replacing help-lines and call centres with AI was a human decision. Providing AI medical appointments was a human decision, handing over thinking and decision making to AI (that humans should be making) was a human decision. But I don't know much about that really, just that it's not going to go so well down the track.
In twenty years or so (maybe sooner) I'll be dead though, and someone else will have to deal with the human decisions made now and into that future. Today's kids I guess.
I mean, we can't blame AI because it's just a tool. The news that United Healthcare and Cigna use AI to reject 90% of claims is appalling but it'll keep happening unless lawsuits or regulation make it too expensive.
That does lend into what I was saying about trusting GenAI though... if you demand proof that United Healthcare denied your claim legally, and they can't provide it because they have no idea how or why their AI made that decision, then eventually GenAI won't be efficient or cost-effective to use.
GenAI is a black box... no one ever knows exactly why it makes certain decisions... and I'm not sure that'll work for businesses in the long run.
But I could also be totally wrong because there is definitely a lot of money being bet on its success.
Time will reveal all I guess, the next years and beyond.
All I know, from my own perspective, is that I'd be quite content for the power to go out today globally, indefinitely. A re-set of sorts. Of course, that's just wishful thinking.
Yeah, it might only take a vicious solar flare to make that a reality. I do think at the very least GenAI will drive people offline in the near future.