It happens and you handled it well. What I don’t like is when people get all uppity and defensive, try to make out that their error was my fault and that I shouldn’t have rules in my concepts or communities…that’s when I start to get annoyed and that never goes well for them.
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I agree, sadly there are those people who can't accept the blame for themselves and pretty much lack accountability and responsibility. :/
Indeed...the world is full of them. The feeling of entitlement, the way people hold to it, is a plague on society.