Yes! One of my favorite sentences of the whole piece, thank you so much for pulling it out and highlighting it here.
Why would I instinctively make allowances for non-native English speakers, but not for English speakers with poor communication skills?
Exactly so. Took me way too long to learn this though. 🤣
(Hopefully this article spreads and reaches people who could benefit from it, elevating communication skills for all!)
Thanks Matt! 🙏