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With the realization that they would not join the cruise, passengers were left scrambling to devise their own plans. A key point raised was the necessity of travel insurance, especially when unforeseen circumstances arise. Those who had flexible tickets found solace in the ability to amend their travel arrangements with minimal penalties, unlike others who had booked expensive flights and accommodations.
The frustration among guests persisted as they waited for answers regarding their luggage and compensation options. The process seemed painfully slow, further aggravating the situation. It became evident that Norwegian had a responsibility to manage the situation more effectively, particularly when an unexpected weather challenge required a swift response.