Part 5/9:
Building Trust and Accountability
Trust Over Control
Gen Z employees thrive in environments that trust them to manage their responsibilities without micromanagement. Creating a culture of trust can lead to improved outcomes, as employees often deliver results that surpass expectations when given the autonomy to navigate challenges independently.
Establishing Accountability
However, trust must be balanced with systems of accountability. As the company grows, implementing Key Performance Indicators (KPIs) allows management to monitor performance transparently while maintaining a sense of autonomy.