Part 5/7:
The reviewer indicated satisfaction with the cashback, successfully receiving the expected 3% from most purchases and complete cashback for subscription services. However, the experience was not entirely smooth; two significant issues arose.
User Experience Challenges
The tracking of purchases can be cumbersome due to the way transaction histories are displayed. With numerous transactions occurring frequently, the inability to see expenditure since the last top-up makes it difficult for users to monitor their balance.
Refunds also presented a minor inconvenience—several users reported notifications of pending refunds appearing as new purchases. This occasionally caused confusion and concern, especially when notifications occurred late at night.