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"We either love her or we hate her," Henson expresses. However, she soon realized that this could be an opportunity to portray a multi-faceted character. By delving into Cookie’s pain and history, she aimed to foster empathy among viewers, showing that everyone has their struggles and imperfections. Henson emphasizes, "No one is perfect," reinforcing the idea that Cookie embodies the American dream—a woman who rises from nothing to build her own empire, despite the challenges she faces.