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Imagine being on a sales call with an AI assistant providing real-time insights. Picture the AI recommending products based on the client's previous purchases or identifying opportunities missed during the pitch. These agents are designed to become partners in business, effectively enhancing rather than merely facilitating processes.
Customer support stands to benefit immensely from this technology. Unlike conventional chatbots that often fall short in addressing complex customer needs, these agents will continuously learn from past inquiries, enabling them to offer comprehensive and accurate answers to client queries. Over time, they will anticipate needs and deliver personalized solutions, transforming the customer experience as we know it.