Part 3/9:
AI as a Personal Digital Assistant
As AI continues to advance, Walsh emphasizes that its role will evolve into that of a personal digital agent. This agent would understand individual behaviors, preferences, and financial needs, thereby facilitating highly personalized services in sectors like banking. By utilizing data from various interactions, these agents could help streamline decision-making processes and enhance customer trust through informed and tailored responses.
The discussion highlights the importance of developing digital twins, which would mirror individual preferences and interactions, thereby enhancing personalization while maintaining necessary safeguards for privacy and trust.