Part 7/8:
An interesting dimension of the discussion was the mention of existing Tesla customers and their experiences with the hardware transition from Hardware 3 to Hardware 4. There was debate on how the company might handle upgrading existing customers to ensure they feel valued and supported, especially those who invested in Full Self-Driving.
The participants agreed that Tesla should prioritize customer satisfaction as they navigate hardware transitions while keeping a consistent reality check on expectations set by Musk during earnings calls.