Part 6/9:
O’Neill addresses the entrenched bureaucratic mindset that often prevails within governmental institutions. He attributes this attitude to a belief among some federal employees that they know better than the American people and the elected representatives serving them. With troubling statistics emerging about these bureaucrats' reluctance to follow lawful orders from elected officials, O’Neill asserts that the public's faith in these institutions has greatly eroded.
This dynamic further complicates the challenges faced when attempting to implement reforms. Americans are becoming increasingly aware of how past experiences—especially during the COVID-19 pandemic—have revealed the limitations and failures of bureaucratic leaders who enforce policies without public accountability.