Part 6/10:
Collecting debts is not simply a matter of force; it's an art. Bookmakers must master negotiation and manipulation, often playing the role of a "psychiatrist" as they deal with increasingly desperate clients. Their jobs can require stern diplomacy, convincing debtors to make partial payments while ensuring they hope for future betting chances.
Operators share chilling anecdotes from their pasts that highlight the lengths they’d go to enforce loyalty and payment. Threats and intimidation are common but often viewed as a last resort. Instead, fostering a sense of obligation through camaraderie can be a more effective strategy to ensure that clients keep betting, even if they cannot fully settle their debts.