Part 5/9:
- Understanding Downturn Durability: One of the first crucial insights he learned is that economic downturns often last longer than anticipated. While quick recovery is ideal, preparation for prolonged struggles is essential. 
- The Value of Productivity: During a downturn, hard work alone may not yield tangible results. Servais warns against the stress of pushing teams to overwork within a faltering business environment, emphasizing a focus on conserving resources and waiting for opportunities to act. 
- Debt Repayment Challenges: He discusses the multi-year burdens of repaying debt, as over-leveraged individuals and businesses often default, transferring financial issues back to struggling banks.