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Instructions and Knowledge Sources: Precise instructions guide the agent’s behavior. For instance, the agent is programmed to look for specific questions in emails and research answers based on a curated set of knowledge sources, minimizing reliance on potentially outdated web data.
Setting Triggers and Actions: The ability to define triggers is crucial for making the agent autonomous. For this email helper, an email arrival will serve as the trigger. Shervin demonstrates how to add action items—specifically utilizing Microsoft's Outlook to send replies based on the information gathered.