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In light of the abrupt contract termination, Jay Avila, a reporter for News Four in San Antonio, approached Family Endeavors for an explanation. The organization responded via email, stating that they had been tasked with maintaining operational readiness at the shelter—a status requiring them to remain on standby to accommodate up to 3,000 children when necessary. They stressed that decisions regarding the facility's operational status and migrant sheltering arrangements were made solely by the federal government, distancing themselves from claims of any wrongdoing.
Family Endeavors firmly rejected allegations of corruption or mismanagement as "baseless," asserting that they were only following federal directives regarding the usage of the facility.