Part 3/6:
Secretary Collins explained that the VA has an urgent need to right-size itself, which means restructuring instead of simply reducing the workforce indiscriminately. The agency is under scrutiny for having appeared on the Government Accountability Office (GAO) high-risk list due to issues related to fraud, waste, and abuse. Collins indicated that prior increases in funding over the past four years had not yielded significant improvements in performance metrics, hence the need for organizational changes rather than merely increasing the number of employees.