Part 2/8:
The speaker recounts a personal experience during the early days of the COVID-19 pandemic, revealing how swiftly the world can change. While preparing for a board meeting and enjoying time with family in Los Angeles, the abrupt shutdown of major entertainment venues and sports leagues highlighted the immediate impacts of the pandemic. With uncertainty looming, the speaker hurried back to Texas, aware that the pandemic would challenge the traditional business model reliant on face-to-face interactions, particularly in the insurance sector.