Part 8/10:
Convenience or Complication?
The convenience touted by dealerships as a key selling point is under scrutiny. Brian and Mark highlight how the complexities of working with a dealer can lead to additional hassles for customers rather than simplifying the process as advertised. In contrast, direct sales models, such as those seen with Tesla, allow consumers to handle intricate processes through intuitive apps and straightforward interactions without the maze of paperwork that often plagues traditional dealerships.