Part 5/10:
The leadership dynamic within Apple further complicated the challenges facing Siri. Critiques of Robbie Walker, the former overseer of Siri, are indicative of the company's reluctance to embrace bold innovation. Walker's focus on incremental improvements frustrated his team, especially in light of competitors' rapid advancements. Notably, his decision to shut down initiatives that aimed to leverage large language models for emotional sensitivity in Siri exemplified a missed opportunity for the AI assistant to surpass its peers.