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What sets Ayana apart is not just its technology but its understanding of user needs. The office houses multiple EVs, showcasing the wide array of vehicles that staff members drive every day. This firsthand experience enables the team to empathize with EV drivers and make informed decisions about the amenities and functionality required at charging stations.
Customer Clinics: Engaging with Real Users
In an effort to continually improve the user experience, Ayana recently held a customer clinic, inviting local drivers to test their systems and provide feedback. This community engagement ensures that the chargers meet real-world expectations while fostering a sense of community among EV users.