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In an unsettling experience reported by Mike John, a Waymo rider found himself trapped in a looping, circling car while trying to reach Phoenix airport. The heart-racing moment—going round the parking lot eight times—propelled questions about the safety of these vehicles. John expressed his desperation about the car's inability to resolve the situation promptly while he was left feeling nauseous and anxious.
Since its launch in 2018, Waymo has taken significant strides, completing over 10 million rides and doubling its trip numbers earlier this year. The service currently operates around 250,000 trips weekly across cities including California, Phoenix, and Austin, pricing its rides comparably to Uber or Lyft, simply without the tipping component.